Your Reliable Partner for 3CX Phone Systems 

A 3CX Phone System is a software-based IP PBX (Private Branch Exchange) telephone system that means that customers can replace their traditional PSTN (Public Switch Telephone Network) with an entirely internet-based communication system. Not only does 3CX provide a phone system, but it also has a host of other valuable features such as: 

  • Call routing  
  • Call recording 
  • Voicemail
  • Call conferencing
  • Can also be integrated with other business applications such as Microsoft Office 365. 

Scalable and flexible, a 3CX Phone System is suitable to be used in every size of business from small to large enterprises. The 3CX software is installed and runs on a physical server which is either located on the business premises or is hosted in the cloud, which is managed by a third-party cloud provider.

Regardless of how the software is installed and run, it allows businesses to make and receive calls using VoIP technology (Voice over Internet Protocol) which removes the requirement for traditional phone lines and, by using the internet, is cheaper and more reliable. Eclarity is a silver-rated partner of 3CX and has over 20 years of experience in the industry, making us the obvious choice to partner with for your installation and hosting of a 3CX phone system for your business VoIP solution.  

 

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Why are businesses switching to 3CX?

There are a plethora of reasons why businesses are switching to 3CX Phone Systems. Remote and hybrid working has increased enormously since the 2020 pandemic, meaning that company’s workforces are needing to use internet telecommunications such as 3CX phone system app more often.

Moreover, as we get closer to the 2025 PSTN switch off, more businesses are switching to ensure that their company continues functioning seamlessly when IP (Internet Protocol) systems are the only means of telecommunication. Businesses that are switching to a 3CX Phone System are also now starting to see the benefits of the additional features as well as the cost savings that it makes.

The benefits of a 3CX Phone system for business are: 

  • COST SAVING – A 3CX Phone system will remove the cost of maintaining hardware and the costs of a traditional landline and calls and can unify all your communication methods as well as having extremely competitive pricing. 
  • CONNECTIVITY – apart from phone calling it can include other connectivity methods such as video conferencing, conference calls, voicemail and call recording – from anywhere in the world with an internet connection. 
  • FLEXIBILITY – The system can be deployed onsite or from the cloud depending on your company’s needs and allows the business to have a 08 or 03 number – giving an office number from anywhere in the world. It is also easily scaled up as the business grows. 
  • SECURITY – A 3CX Phone System app is an online one, meaning that it can be protected by firewalls – keeping your files, data and personnel safeguarded as well as your business’s reputation.  

For more information on the ways that a 3CX Phone System benefits, read our helpful guide here.  

3CX phone systems phone image

3CX Phone Hosting Solutions

A 3CX Phone System can be hosted by yourself on your premises or can be hosted by Eclarity on a cloud server, depending on your business’s needs and requirements. It can be fully flexibly configured to work alongside your business as it changes, and as its needs adapt. Some companies prefer to host their system onsite, to be able to have control of it for themselves and have trained staff to maintain and manage the system within the company.

However, by choosing 3CX cloud hosting from Eclarity, you will get complete management and maintenance of your system. Our hosted 3CX Phone System can also ensure that your phone system can be restored in minutes with our 3CX SIP (Session Initiation Protocol). Plus, as our team is taking care of your 3CX phone System 24/7, you can relax in the knowledge that not only will issues be resolved quickly but they will also remain secure – safeguarded by our cyber security around the clock.   

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How else can Eclarity help your business?

Eclarity’s 3CX phone systems management will work in conjunction with many other services and solutions to provide a fully bespoke service that can cover every need your business has. With our managed IT support, cyber security, cloud services, broadband and lease lines as well as many other solutions and services, Eclarity can ensure that your phone systems, as well as all IT elements of your company, are kept secure and running smoothly in a turnkey package that supports every element of your business’s IT needs.   

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How does 3CX Phone System work?

3CX is a software-based IP PBX (Private Branch Exchange) that replaces traditional hardware-based PBX phone systems. It allows businesses to make and receive phone calls via an internet connection instead of traditional phone lines. Read more here about how they can benefit your business today

Can 3CX Phone System be configured with Mac and Windows?

3CX Phone System app can be configured on both Mac and Windows operating systems, as it offers a web-based management console that can be accessed from any browser, making it platform-independent.

What are my hosting options?

3CX Phone System has two hosting options: it can either be hosted on-premises or in the cloud.

On-premises hosting means businesses have a physical server at their location to operate the software. This provides greater security and control over the phone system, as well as faster access. However, it is more costly as an initial investment and requires maintenance of the physical server’s hardware.

Cloud hosting means that the 3CX software is hosted on a remote server, which is managed by a third-party cloud provider. This removes the need for businesses to invest in physical server hardware and provides great flexibility and scalability. However, it does mean the business is reliant on the cloud provider for security and maintenance.

What are VoIP solutions for?

VoIP (Voice over Internet Protocol) solutions are phone systems that use the internet to transmit voice and multimedia communications instead of traditional phone lines. With VoIP, calls, videos and other types of multimedia data are converted into digital packets and transmitted via the internet.

How will 3CX reduce my costs?

3CX can reduce telecoms costs in several ways:

  • No need for traditional phone lines, contracts or payments
  • Lower call costs
  • Reduced hardware costs
  • Unified communications

Does 3CX work without an internet connection?

3CX is designed to work with an internet connection. However, if a physical server is on-site, then this can connect to the local network too, meaning that phones would work without an internet connection. Some features of 3CX, such as instant messaging, web conferencing and more, do need an internet connection to work. Generally, 3CX does require an internet connection in order to function.

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Get in touch today about 3CX Phone Systems

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10g Buntsford Park Road
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B60 3DX